Legal Access Depends On Local Law
Our Legal position is simple: account access depends on local law and the rules that apply to your location. Before access, we may ask you to complete the account form and clear phone verification so the account record matches the person requesting entry. We use the
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same policy approach when you request a change, question a restriction or ask why a wallet action needs another check. DANA, OVO, GoPay, QRIS, bank transfer and virtual account appear as payment context only; availability and processing can depend on the account status and local requirements.
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We do not present a payment rail as permission to access a service. If a term is unclear, contact our policy route with your account details, the relevant page and a short description of the issue. We can then direct your request to the appropriate account
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process.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.